TERMS OF ORDERING
1. ORDERING: When placing an order please provide the fabric pattern name, style number and quantity requested. If a dye lot match is requested please provide the dye lot number to be matched. Please note that dye lots will vary. Reservations to “hold” fabric in stock will be honored for 72 hours only. If item is on back order we will notify you of the availability. We have a minimum of five yards per order.
2. SHIPPING: Price does not include shipping. All orders will be shipped via UPS. For less expensive shipping cost, we will use your UPS account number if provided. If no account number is on file we will ship and include the cost on the invoice. All orders received before 3:00 pm EST will be shipped same day via UPS Ground.
3. TERMS: All shipments are F.O.B. Vandergrift Pennsylvania. Open accounts are available to all qualified companies with approval. All payments are due within 30 days of the invoice date and carry an interest charge of one and a half percent (1.5%) per month on late accounts. Preferred payment methods are company check, credit card or UPS C.O.D. Return of checks due to insufficient funds will automatically add $45.00 and freeze your account until paid in full. Credit card payments are available via our website or at time of order with our sales representative. A sales tax certificate must be on file with LIFE for any order to be fulfilled.
4. RETURNS: Fabric may not be returned if it has been cut or marked. All return claims must be made within 14 days of invoice date. We reserve the right to charge a 15% restocking fee plus the cost of shipping on all returns, refused shipments and cancellations. At no time will LIFE accept a return unless a Return Authorization Number (RAN) is assigned and we provide you with our UPS shipping label.
Please contact us for a RAN at 412-462-7000.
5. GENERAL: Office hours are 8:00am to 4:00pm Monday through Friday. Holiday hours will be posted to our website. Our warehouse is located at 2780 River Road Vandergrift, PA 15690. No warranty express or implied from LIFE. All warranties are from the manufacturer of the product and shall be handled directly by the manufacturer.
M-F: 8am – 4pm
Website Open 24/7